Redstone Federal Credit Union has been named Credit Union of the Year by the National Association of Federally-Insured Credit Unions (NAFCU).
RFCU President/CEO Joe Newberry received the award during at the annual NAFCU Conference and Solutions Expo in Seattle, Wash.
“To be recognized by NAFCU as the Credit Union of the Year is such an honor,” said Newberry. “Each day we strive to be a model credit union by enthusiastically serving our members and offering the products and services that meet their needs.’’
Redstone, the largest member-owned financial institution in Alabama, was recognized by NAFCU for its successes in community give-back efforts; serving underbanked or low-to-modest income members; providing financial education to youth; and devising and implementing a cultural transformation process to better serve its members.
Longtime member Minnie Wheeler of Decatur said Redstone helped her to handle her business affairs after her husband died.
“I didn’t have any credit in my name,” she said. “I had to build my credit. I have learned so much and they helped me get to the point where I can take care of my business on my own.”
In addition to receiving the Credit Union of the Year, Redstone also recently won two Business Transformation & Operational Excellence Awards.
Redstone received the Best Achievement of Operational Excellence in Banking, Capital Markets & Insurance, as well as the highest honor in the award program, the Platinum Award for Best Achievement in Organizational Operational Excellence.
In October, Money magazine named Huntsville-based Redstone the “best bank” in Alabama.