‘To Go’ is the Way to Go for Dining During COVID-19 Emergency

With health agencies recommending against public gatherings, local businesses and restaurants have come up with new strategies and practices to stay in business.

“There are a lot of unknowns but I think people are doing a really good job trying to discern best practices that will keep the customers safe while also providing them with things they need like food,” said Downtown Huntsville Inc. President/CEO Chad Emerson. “I’ve been very pleased with seeing how everyone is willing to consider new approaches especially in the immediate term.”

Emerson spoke to the Huntsville Business Journal about what his organization is doing to keep the food and beverage industry apprised of current events surrounding the virus.

“We’re continuing to gather as much useful information as possible and to share it as efficiently as possible,” Emerson said. “We’re looking at what other cities that are further along in the process because they were exposed to the situation earlier than we were, are using that can help us develop some best practices.

“We have a lot of really smart people here in Huntsville that are resilient, and they are committed to trying new ways to serve the public.”

Go to https://www.downtownhuntsville.org/blog to find Best Practices information. It is updated regularly.

“Every Monday at 9 a.m. and 1 p.m. we’re having general updates and information via conference call,” Emerson said. “This is information we are gleaning both locally as well as from other downtowns.

“It is really an opportunity to try to give everyone a chance to be heard and to ask questions. We have designed it for downtown operators, mostly for food and beverage operators, but any of those establishments around Huntsville and Madison are welcome to call in. It is a team effort citywide.”

Emerson also wanted to stress that currently, all downtown restaurants are open for business. Many are increasing To-Go options to the point in which they will bring food out to your car; some are expanding their delivery options; and almost all are modifying their in-restaurant dining experience to increase the distance between guests.

“Even if the in-restaurant dining experience is limited or closed in the days ahead, most of the restaurants we are dealing with are continuing to operate,” he said. “So, if you have a favorite restaurant where you usually go out to dine, check their social media or call them and ask them what their options are including delivery and To-Go.”

Downtown Huntsville does not have any food truck events scheduled, but social media is the best place to find out whether some of them will be set up somewhere remotely. Emerson said no one has called a halt to food trucks right now but the Food Truck Corral at NASA has been postponed.

In terms of retail, Emerson said, “We’re finding that people have more time, and they may not be gathering as often at large public events but people are still interested in getting out of the house and keeping life going as normally as possible, and that includes buying new goods they need.”